Hp chromebook keyboard not working Working on your HP Chromebook in dimly lit environments can be frustrating, especially when you can’t see the keys clearly. Couldn be happier, BUT out of the blue the letter m on my keyboard hasn't been - 7129784 HP X2 Chromebook keyboard backlight letter m not working properly. so since I have a new keyboard that is also not working and that the external mouse and keyboard work, what other thoughts are there, besides a bad mother board, that could be the issue. If the detachable keyboard on your Chromebook x2 11-da0005na is not working, there are a few things you can try to troubleshoot the issue. Note: Before you proceed, make sure to unplug all external devices, such as a mouse or external keyboard, from your Chromebook. Hope this helps. A majority of the number keys and other keys stopped working, the power on/off key doesn't work as well. But fear not! Most HP Chromebooks come equipped with a handy keyboard backlight to illuminate your typing experience. Fixes for Chromebook Keyboard Not Working Reboot Your Chromebook keyboard works just like a regular keyboard, with a few differences. Step 1. Perform a hard reset. Unfortunately, it's easy to trigger this shortcut accidentally, so even if you don't think you've locked the keyboard, press and hold the right Shift key for 8 seconds. Please help. I use an HP chromebook model 14 and last night my chromebook was acting weird and it started opening up random applications and touch pad wouldn't work half the time and some keys wouldn't work and some keys would type out stuff like zcvx,m?> on one press and sometimes typing out random numbers without me doing anything, I tried a powerwash but that didn't fix Keyboard and trackoad stopped working on x360 convertible laptop. We are lucky that we ca It sounds like the keys were shorted out or the ribbon could have came loose. If the external keyboard doesn't work either, then I would suggest you could try creating a new User account and followed by System restore, The keyboard on my Hp Spectre x360 is not working properly since today. can lead to Chromebook keys not working. You need to switch to the desktop mode for the keyboard and the touchpad to start working. Use your touchscreen or external mouse to try these fixes if your Chromebook’s trackpad or touchpad isn’t working. When straightened out, it worked, when folded tight (like when the keyboard was snugged down) it quit working. Keyboard Backlight not Working on Arch Linux. Messed up Asus Chromebook Keyboard. Dirt and dust on or under the touchpad can interfere with the physical operation of the touchpad. Long-press the Power button on your keyboard. This laptop is 14 months old. Couldn't find support for this product anywhere or any place to buy a new replacement. By using this site, you accept the <a href I have HP Chromebook 14a-na1010ca which is not a tablet or touchscreen, but all of a sudden got stuck in tablet mode - the keyboard and touchpad won't work. I have a HP Chromebook 11 G5, with 16GB EMMC card and 4GB ram. On the 14-x000na, the 6, y, h, n, 7, u, j and m keys are not working, and on the 14-x006na the 8, i, k and , keys aren't working. I am starting a new thread to check for any update. For some reason it got stuck in tablet mode even though it is not a touchscreen. Problems in the Chromebook keyboard are easy to fix. If certain keys on your HP Chromebook 360 are not working, it can be frustrating, but there are several troubleshooting steps you can try to resolve the issue. Sometimes, your Chromebook won’t let you type anything. NOTE: If the Startup Menu screen does not open, the integrated keyboard hardware is not working. One solution posted in another forum was to reinstall the Intel Integrated Sensor Solution Driver -- however it does not appear on my Device Manager. To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. Non of the keys or the shortcuts are responsive with the exception of the power key (which I assume is wired separately). @Poopalstoopal . None of this solved the problem. How To Fix Keyboard Not Working Hp Chromebook X360 #hpchromebook Posted by u/OMG_pills_nomnom - 7 votes and 12 comments Your Chromebook may not be charging properly. It looks like a large circle and the key to make the brightness dimmer looks like a smaller circle. Clear search 4. The Android app "Device Info HW" identifies my device If the external keyboard works fine, this clearly indicates a possible failure with the Notebook keyboard. Use this guide to remove and replace the keyboard. Pacman and Arch Linux - No longer booting due to package issues, glibc. Clear search I find it odd that both the keyboard and the mouse pad would go out on the mother board seeing thawt they are two separate connectors to the board. If the keyboard is not working, check for damage and or dirt or debris on or within the keyboard. For safety purposes, you might have locked your keyboard. Plug your charger back in to your Chromebook, then the wall. HP Chromebook 14-Q010DX Keyboard and Touchpad Replacement - HP Chromebook 14 If you are experiencing issues with the keyboard on your HP Chromebook, try to resolve specific issues, and then attempt general troubleshooting steps. If the owner account is having problems, reset the Chromebook. Use the external keyboard to troubleshoot your Chromebook’s keyboard. Refer to this article from Google to further Suddenly my laptop won't let me login as the letters on keyboard are not working, only numbers. I haven't done any modding of this computer. Well, there are various methods to lock your keyboard. To continue using the notebook, connect a USB-wired keyboard to a USB port, and then restart the computer. Ask for help on the forum: https://forum. To access and use the Accessibility Keyboard on your Chromebook, follow these steps: The Accessibility Keyboard provides an alternative method for typing on your Chromebook when the physical keyboard is not The keyboard should now work correctly. If it is not, your charger (or the power source you're plugged into) may not be working. !Please Like, Share and Subscribe. I don't know what to do, and I cannot afford to replace a BRAND NEW laptop. Now, let’s see how to fix this frustrating problem. I have connected an Acer series 3 monitor to my HP Chromebook. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product; Solved: Hello, I have HP Pavillion n020ax with Windows 10 64 bit installed. The Keyboard Test time is 3 minutes. HP Chromebook Mouse not working . Boot into Recovery Mode: If none of the above works, you can try booting into recovery mode: It sounds like your HP Chromebook x360 is having trouble recognizing when it's in laptop mode versus tablet mode. Moving my finger on the touchpad doesn't display or move the cursor, and if I use a USB mouse to place the cursor over an on-screen button, the button area of the touchpad won't click it. Don’t worry. . On my internal keyboard some keys are not working. Funny its happening to all of us at once, i got my hp chromebook 14 for christmas and opened itexactly a month ago. Make sure that the power outlet is working. Somewhere out there I caught a glimpse of a little blip of information that stuck out to me. I have had this chromebook now for about three months, and all of a sudden three keys do not work. For example, if the HP Chromebook - 14-db0023dx. A https://screensurgeons. This is also a necessary step to replacing any other component of the device as accesss to HP Chromebook x360 - 14c-ca0053dx . how should i fix this - 5755138 Please run the component check for the keyboard. Remember to clean your keyboard regularly and be mindful of your keystrokes to prevent future issues. -na0031wm. com/hp-chromebook-keyboard-not-working/This video includes:Chromebook keyboard not workingHP When i bought my Laptop, it came with windows 10, since i'm not a familiar with windows 8 & 10, i had to format it windows 7, now i have decided to use windows 10, my Bang & Olufsen is not on, and i can't on it, when i click on the on botton, it's not working, i need assistance The keyboard and touchpad do not work in the tablet mode and it is by design. It is extremely annoying, because the only way to get these letters to work is to apply quite a bit of force. Clear search Hi,my laptop's asdfjkl; and enter keys are not working. If the light next to the charging port lights up when the charging cable is connected, your Chromebook is likely charging. I’ve searched and not been able to find how to stop this. This reply was written about laptops, but the same situation is true for Chromebooks Turn the laptop OFF -- and do NOT turn it back ON!! Software problems: Most Chromebook software issues can be resolved through a restart or a factory reset. Service or replace the integrated keyboard in the notebook. Now I can not get the extended mode back. I plugged in a USB mouse, which I've heard can put it back to laptop mode, but it didn't. If the keys or mouse pad are unresponsive and lagging, you may have to replace By utilizing this feature, you can bypass any issues with the physical keyboard and continue working smoothly on your Chromebook. I have been looking and trying to find a new keyboard for my chrome book for a while on the hp website for a while but i haven't found one y Welcome to HP Forums! I would like to take a moment and thank you for using this forum, it is a great place to find answers. Chromebook HP tablets are a bit different. If your Chromebook keyboard suddenly "Sign out of your Chromebook. IBM WebSphere Portal If either of the backward or forward keys doesn't work, check whether the corresponding icon in your browser window is grayed out. Please et me know if anyone has an answer to this. Navigate to Device: On the left The only option you have with the chromebook is to perform a Powerwash or factory reset to resolve your keyboard issue. Use the keys while you All the stuff about updates and restarts and static on the keyboard do not work - that is just by luck or movement of the ribbon. This product cannot be identified using the serial number alone. com/ production. Try using a different charger. For Windows HP tablets, disable the keyboard in the Device Manager and then enable it again. This method might be slightly less intuitive, but it’s a helpful alternative, especially if you’re used to typing on a traditional keyboard. ; Scroll down to the bottom of the window and click Show advanced settings; Scroll down to the Languages section and click Language and input settings; Under Input Method none of the Solved: I had a problem with my HP Chromebook's keys intermittently not working--the y, m, n, etc. Frozen or malfunctioning software can cause the cursor to stop moving. Now every key works on the Logitech K/B, but it's only until I can find a better large screen Chromebook. Welcome to HP Support Community. 2 W S X . it will sometimes work but for the most part I need to copy and paste i and k. If it does then you most probably have a faulty keyboard. The same is true if Hp Chromebook 14 Keyboard Not Working#hpchromebook Do NOT ask for help here. Drumroll your fingers on the touchpad for ten seconds. @nchase4 . Then, click on the gear icon (Settings) in the bottom left corner of the menu that appears. Thats funny, just started happening to me today. First, turn off your Chromebook completely (don't just close the lid). How to replace the keyboard on the HP CH11G8EE Chromebook. 0. Keyboard, mouse, touchpad, and clickpad issues Get guided help with an It didn't work anyway, so not much of a loss. HP Chromebook keyboard not workingRead more: https://gossipfunda. Open the Settings app: Click on the time in the bottom right corner of your screen. Stopped working after RAM upgrade and software update done on same day. I've restarted my pc multiple times, uninstalled and reinstalled the keyboard drivers, checked those drivers for updates (where none were listed), but still nothing changed. On present time Chromebooks have surged in popularity, evolving from being seen as mere I have an HP Chromebook - 14 and the middle row of keyboard letters is not working. I'm researching it right now. ! Welcome to the HP Support Community. Blue marks for keys that don't work. com A subreddit for discussing converting AMD® Stoney Ridge™ Chromebooks to general-purpose Ultrabooks running Windows and/or Linux. I've tried rebooting with battery out etc I've even tried a factory reset. Did you make any software or hardware changes on your PC? Have you tried checking with an external keyboard? ️ Please try the steps recommended below. Your Chromebook may lock your keyboard to add an extra layer of security. If you require further assistance, please provide the model and product numbers. Support Menu. My daughters is a little over a year old and completely quit working today. Learn how to fix keyboard, mouse, touchpad problems and related issues for HP laptops and computers with our automated support tools and Virtual Chat Agent. External Keyboard: A Temporary Fix. For example, if the back button on a This help content & information General Help Center experience. ; Press and hold the Refresh button, then press the Power button. If either of the backward or forward keys doesn't work, check whether the corresponding icon in your browser window is grayed out. The first issue could happen with its backlit keyboard. Turn off your Chromebook by holding the Power button. Clear search Hi, Try plugging in a USB keyboard and see if it works OK. This blog post will guide you through the simple steps on how to turn on HP Chromebook keyboard light, There is one more test to try. Powerwash: Performing a Factory Reset on Your HP Chromebook or Chromebox (Chrome OS) If this does not work or you are not able to do the Powerwash, you will need to contact HP phone support for repair options. Method 2: The Alt Key. The keyboard is one of the main components through which you give your laptop commands. I have chatted with HP, they want the part number for the pen. Unlock Chromebook Keyboard. They would work, then not work, and it was - 5190996 - 2 HP Chromebook 14" Keyboard issue certain keys not working - HP Chromebook 14" Keyboard issue certain keys not working -- fix--please read! Solved. For an Android HP tablet, clear the keyboard app cache, and data. Enter your serial number to check your warranty status. Select the round Launcher button at the bottom-left of the screen, and use the search box at HP Chromebook 14" Keyboard issue certain keys not working -- fix--please read! Solved. ; Dirt or debris on the screen: If the screen is dirty, the touchscreen functionality may not work. Turn your Chromebook off, then back on again. Still, my Chromebook laptop doesn't work. Keyboard and mouse function and pass HP te Hi, After the last Chrome OS Update, I began with some functions not working anymore. Some apps, especially ones that let you use various functions with the keyboard could mess with the way it works. After wiping down the keyboard enough I closed the lid and proceeded with the exterior then opened it back up and the keyboard isn't working. Clear search HP Chromebook - 11a-nb0013dx . Can someone please help me? - 8233579 Don't worry as I'll be glad to help, I understand that keyboard is not working correctly. Search. ️ Go to Control Panel then look for Ease of Access - Click on Change how your keyboard works. Unlock your keyboard. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute Why is My Chromebook Keyboard Not Working After Getting Wet? When the liquid gets inside your Chromebook and reaches the keyboard or other internal components, a few different problems can occur: HP Spectre x360 Keyboard Not Working After Update? Fixes Here. chrultrabook. HELP PLEASE! I have a new 14” hp Chromebook N. But, if you’re new to Chromebook, you may lack the idea to unlock it. Select Here's what to do if your Chromebook keyboard is not working. These - 5692883. However when I launched the computer as normal it wasn’t working again. The keyboard of my Chromebook will not work however if i connect an external keyboard it seems to work how can i fix this issue please (i have performed a powerwash and the problem is still ongoing My chromebook is the HP Chromebook 14a-na0052tg 14-inch HD Laptop PC Intel Celeron and all of sudden it just stopped working. Seems like the blue version with a touchscreen might be a decent deal for $130 (32GB internal, updates until 2028) vs the Flex 3 that I got which was $150 for 64GB internal and updates only until 2025 Keyboard and touchpad not working after replacing HP Pavilion x360 with non-touchscreen LCD This help content & information General Help Center experience. Enable On-Screen Keyboard: Click on the time in the lower right corner of your screen and select “Settings”. HP Chromebook 11a. Here are a few steps The keyboard doesn't work! The only button that works is the power button. keys broken are: qwer, uiop, and up arrow and left arrow keys I understand you are facing a keyboard issue with your HP Chromebook X360 - 14c-Ca0053dx. My Chromebook has a key broken and not working. com/ Disconnect any external devices (USB mouse, keyboard) and see if the internal keyboard and touchpad start working. Randomly my Chromebook stops letting me use the keyboard and goes to touch screen option only. They would work, then not work, and it was - 5190996 - 4 He replaced keyboard. Here is a link to the service manual for your laptop. Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. After many unhelpful “my keyboard isn’t working” threads where the solution was “restart and press esc/F10” which I obviously can’t do because my keyboard isn’t working, I went to settings>advanced startup and after I entered UEFI - my keyboard was functional. If the external keyboard works fine, the This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. USB mouse & keyboard work fine. No part number anywhere! Ok, so I got an hp chromebook (14) about a month ago and everything has been Great until some of my keys started to not respond (U/Y/H etc). Make sure your stylus is working properly. Have shutdown and restarted; Have tried the powerwash before logging in and after logging in This help content & information General Help Center experience. Keyboard has malfunctioned; There is dirt, debris on/in the keyboard; There has been a liquid spill on or in the keyboard; The keyboard has been physically broken; Step 1: Perform a visual inspection. The HP chromebook membrane keyboard is of poor quality which results in specific areas of the keybard not functioning. On other occasions, your keyboard may type random characters. For example, if the back button on a If none of these basic troubleshooting solutions seem to fix HP Chromebook Powerwash not working issue, go ahead and try the next two methods. Enter your serial number to view full product specs. If one or more of the keys are not responding, the whole keyboard needs to be removed in order The keyboard did not work in Windows in any point in time. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. If you are experiencing issues with the keyboard on your HP Chromebook, try to resolve specific issues, and then attempt general troubleshooting steps. The keyboard is connected to the main board via two If you are experiencing issues with the keyboard on your HP Chromebook, try to resolve Enable the on-screen keyboard. † The opinions expressed above are the personal opinions of the authors, not of HP. If the keys work, delete the account that's having the problem on your Chromebook, then add it again. I cannot even log-in - 4857886 - 2. Fix problems with your keyboard. Try using the keys while you browse as a guest. my Product number is K3D43EA##ABD. Welcome to the HP Support Community! I reviewed your post and I understand that the keyboard is not working correctly on your computer. Keyboard works fine before Windows boots can get into BIOS and the HP diagnostic tests. Try to shut down and go to settings press volume and mute it then shut down once more and turn it up it worked for me so good luck Bradon Nolen - HP Chromebook 14-Q010DX Causes of Chromebook Touchpad Not Working . Clear search However, when I use the keyboard, the backlight does not turn on automatically. There is nothing physically wrong, since when I turn off number lock, 8 and 2 still work. I’ve tried power washing and tried taking the back of the laptop off and unplugging and plugging the keyboard back in. If the keyboard on the HP Chromebook 14 G4 is not responding when you press the keys, it needs to be replaced. This help content & information General Help Center experience. How do I fix this? Hi @wayne2910,. I have read accounts where this same model & issue was addressed by removing the face plate and cleaning the keyboard and - HP Chromebook 11 G5 Solved: I had a problem with my HP Chromebook's keys intermittently not working--the y, m, n, etc. Here’s how you can use an external keyboard with your Chromebook: Obtain a compatible external keyboard. I understand your concerns and would like to help . My granddaughter was A simple restart can do many wonders, including unlocking the keyboard on your Chromebook. I can't even power it off! If this is a common issue why To resolve the problem for my case, the following steps were required: Open the Chromebook Settings by clicking the time in the lower right corner, then selecting Settings. A pop-up will appear that shows options, including a “Power” icon. #phonerepair #repair #diy!!! I am not responsible for any damages that may occur while you are following this tutorial try this at your own risk!!!this video Hi! @Sara_, Welcome to HP forums. Not to worry I will help you to get a resolution to resolve the issue. If the keys start working. Give it a full charge and check if you notice any improvements. Sometimes, The keyboard that had stopped working for whatever reason. Doing this should unlock the keyboard so it will begin responding again. Any help given would be greatly - HP Chromebook Keyboard not working properly after: power washing it, many resets, and taking it apart. So, any suggestions on how I can turn my laptop back on without the power button key? I'd prefer to not open the thing up to access the MB unless I have to. I understand shift keys not working. It could possibly be the keyboard is not attached all the way and it may need to be unattached and reattached. Hope this helps - it is a great machine but HP should know about this fault and should be prepared to fix it. None of the keys work at all. Try to resolve specific issues, and then attempt general troubleshooting steps. The integrated keyboard needs to be serviced or replaced. - HP Chromebook 14 My Chromebook Touchpad isn't working, not the touchscreen (my Chromebook doesn't have a touchscreen). Another method involves using the Alt key. The only option you have with the chromebook is to perform a Powerwash or factory reset to resolve your keyboard issue. It is easier to replace the keyboard than try to fix it as you can cause more problems than you solve if you attempt this. Turning it off and on multiple times, plugging it in, unplugging it. ; Rebooting can fix minor software glitches that may be causing keyboard issues. Follow the step “Opening the HP PC Hardware Diagnostics (UEFI)” to run UEFI diagnostics. A malfunctioning keyboard can be a real pain. The pen came with the computer. Charge the device for at least 30 minutes. Troubleshooting Hi guys We have a HP Chromebook (brand new) and most of the time, my girlfriend will open it up and there will be no cursor and she cannot get the mouse to work. To perform a hardware reset, perform the following steps: Connect the AC adapter. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Have tried the powerwash key sequence (Ctrl+Alt+Shift+R) multiple times. I also used the keys on the number pad when I was using number lock, and though the left and right keys (4 and 6) were working, the up and down (8 and 2) keys were not working. 2. For more granular control over your brightness settings, delve into the Chromebook’s Settings app: 1. Reasons for Keyboard Not Working Properly. In case if you are already in the desktop mode and the touchpad and the keyboard are not working, then I recommend you switch to the tablet mode and switch back to desktop mode and test. So he figured it I have two chromebooks here with certain keys not working. Solved. For example, if the back button on a Wait for 10-30 seconds. Apps that are broken, poorly coded, or not updated can start making your keyboard fail. HP Chromebook 11 G8 EE Troubleshooting Keyboard or Mouse is not Working Properly. For example, if the back button on a Fix: Stylus Stopped Working on Chromebook Check Your Pen. Hey so my HP chromebook i recently cleaned the keys and when that happened iut started to auto type and some keys are not working as they are meant - 7111149 HP chromebook keys not working; HP chromebook keys not working. 2) Press and hold Refresh Refresh + tap Power Shut down. For instance, if your curious kids and pets are around, you can avoid accidental pressing of keys and unintentional actions. The only way I can get the backlit keyboard to turn on is to explicitly use the fn + F9 (which on my keyboard is the keyboard backlight toggle). Unique keys on your Chromebook keyboard Your unique Chromebook keys usually appear on the top row of your keyboar If the keys work, delete the account that has the problem on your Chromebook and then add it again. To run the test, click the Keyboard, and then click Run once. My grandson took it apart, checked it out and set the keyboard back in and it worked for a minute then did not. If your Touchpad stops working, try these steps: Make sure there is no dust or dirt on the touchpad. After fiddling with it while having the keyboard off, I found that the fold in the cable was the problem. Let’s fix the Chromebook keyboard not working issue. Got it home and it did not work. If your keyboard is completely unresponsive, you can use the on-screen keyboard as a temporary solution: 1. Check the connection: Ensure that the keyboard is securely connected to the Chromebook. Unplug your charger from the wall and your Chromebook. Options. They would work, then not work, and it was very frustrating How to Fix Chromebook Keyboard Not Working. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; I had a problem with my HP Chromebook's keys intermittently not working--the y, m, n, etc. I need to find a new keyboard but i don't know where. Usually, you can fix it by flipping the device back to tablet mode, waiting for a second, and flipping it back to laptop mode. I tried resetting the BIOS to default settings as well and I have pretty much tried every option I've Press the screen brightness key. Some HP laptops have a shortcut that will allow you to lock your keyboard to prevent unwanted touches. I suggest re-seating or possibly replacing the keyboard. If your Chromebook’s built-in keyboard is completely unresponsive, an external keyboard can be a temporary solution: Connect a USB or Bluetooth keyboard. Try these steps - Press the Esc key several times. Press the Power button to turn your Chromebook back on. The Settings App: For Fine-Tuning and Customization. My Hp chromebook x2 is not recognizing the attached keyboard. Hold the Esc + Refresh keys simultaneously, then press the Power key. Purchase the replacement here: https://screensurgeons. Keyboard or mouse isn't responsive, or gestures are inaccurate. I tried number lock and tried to use them, to no avail. I have tried to recover the computer completely and wiped the harddrive so I'm guessing it is a hardware problem. I have had the HP chromebook for about 3 months and the numbers 6,7 letters m,n,u and sometimes random others do not work. The Google help page said if none of that works the computer need If you are experiencing issues with the keyboard on your HP Chromebook, try to resolve specific issues, and then attempt general troubleshooting steps. I cannot access the control panel to attempt to remove the keyboard driver and re Install. Press and hold Ctrl + Alt + Shift + r. It was working in extended mode fine until I hit the "Mirror Display" checkbox. But by following these steps, you can troubleshoot the problem and get your HP Chromebook keyboard back in working order. ; Release the Power button while still holding the Refresh button. 1. examples: Swithc Window key not working Cant do ScreenShots anymore (CTRL+ Switch Window) Cant do ScreenShots Region anymore (CTRL+ALT+ S My Chromebook has a broken key and and not working key on the keyboard. Whether your Chromebook keyboard is typing wrong letters, the keyboard keys are sticking, or you are facing other issues with the keyboard, this article shall help you. Don’t worry, I assure you I will try my best to get this sorted. When doing so, it immediately turns off the backlight, regardless of keyboard activity. Go to “Accessibility” and then “Manage accessibility features“. If you have access to an external USB keyboard, connect it to your Chromebook to see if the issue is isolated to the built-in keyboard. 3) When your Chromebook starts up, release Refresh Upgraded my Spectre x360 2-1 to Windows 11, following which the keyboard fails to lock in tablet mode. Chromebook keyboard not working is the question which we are trying to answer with the support of easy troubleshooting steps. Wiping your touchpad with a A simple action such as typing on your keyboard may turn into a nightmare on ChromeOS. My keyboard no longer works, but the track pad is still functional. Then, no worky again. Before beginning you should check the other options listed in the troubleshooting guide to ensure that it is a hardware issue. I tried powerwash for my device, still it's the same. This has been a common thread across multiple forums and it still not resolved by power wash or factory reset. Solved: Hi, Recently bought the wonderful X2 chromebook by HP. I recommend you follow the below steps and check if it helps. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product; Common Causes for Chromebook keyboard not working. I scoured the internet for days to find a solution (including this message board). I have a USB Keyboard-mouse switch with an empty slot. To fix your Chromebook's keyboard, restart your device. Since you're having problems with your keyboard, try these steps: Turn off the Chromebook, then back on. while other keys are working fine. There appears to be a design issue with the internal layout of the 14" HP Chromebook. Note: This video has followed all th This tutorial covers troubleshooting fixes for touchpad and mouse problems on Chromebooks. Ensure the keyboard is compatible with your Chromebook. I use several computers on my desk with a Logitech K/B and mouse, so I attached it to the HP Chromebook. A few keys are working, but the majority of them are not. Enable the on-screen keyboard and run a diagnostics check in Settings → Diagnostics → Input → Turn off the Chromebook and then turn it back on. g. What the heck is going on HP?! Get yourself together! Leads me to believe its a software issue. Thank you for posting your query, I will be glad to help you. I re-folded it in different places while reinstalling the keyboard and it's been working for about a week. A. I turned the Chromebook on and off, I typed in guest mode, I deleted the account, I even power-washed the device. A keyboard is required for this test. I called google chrome help, but they told me it was a manufacturer issue. If it’s still not working then uninstall the keyboard in the Device Manager, and restart your HP tablet to reinstall it. Chromebook at symbol is not working, apparently it has something to do with the last update, it comes up as this instead " - 8330547 Découvrez la polyvalence du HP Chromebook 12 pouces doté d'une charnière à 360° qui Chromebook touchscreen is intermittently not working and requires the use of keyboard/mouse/touchpad to navigate. If your Chromebook’s keyboard isn’t working properly, there may be some underlying software or hardware problems causing the issue. All other keys are working normally. You can usually find this key above the 7, 8, and 9 keys. Mark Topic as New; Clean the keyboard with compressed air (blow compressed air in the gaps between keys). Clear search I went to Google support with the touch-screen-keyboard accessibility setting. Here is the instructions to do so. How to Fix Keyboard Not Working on Chromebook 1. Mark Topic as New; So it appears after doing some research that the 14" HP Chromebook has a lot of issues with the keyboards not working. The QR code on the box of pen is no help either. Support Home ; Products . Click Check for updates and messages to scan for new updates. To open HP Support Assistant, double-click the HP Support Assistant icon . There has not been widespread reports of keyboard problems Is your Chromebook keyboard not working? This can occasionally happen on convertible Chromebooks than can convert into a tablet. Also, try a reset - 1) Turn off your Chromebook. I understand you have some issues with your Chromebook and the keyboard is not working. Sign in as guest. To use this method, press and hold the Alt key, then type the number **”2″** on the numeric keypad. Product: HP Chromebook 15-de0021cl Operating System: Chrome OS I decided to wipe down my laptop with a damp/wet paper towel and soap. The only way I’ve gotten it to go back to being able to use the keyboard is by luck. The workaround is to use an USB external keyboard but I may also This help content & information General Help Center experience. If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. e. Turn On: Enable the “On-screen @EZ-4u_ Greetings from the HP Community! Here are a few things that should help: Turn off the Chromebook, then back on. Step 1: The Diagnostics tool is not currently in the app drawer, so you’ll have to go looking for it. One of our users brought this chromebook in to be repaired - several keys were not responding at all and others only respond when pressed aggressively, multiple times. The trackpad doesn’t work and the keyboard does not work except for the off button. There are a few reasons why a Chromebook touchpad may stop working. To resolve issues with the keyboard of your HP Chromebook 11-ae010nr not responding you should use this guide to replace your keyboard. You can lock it using the shortcut keys, Ctrl + Shift + Lock, or by pressing LOCK for about 2 seconds. By Henry Thomas January 4, 2024 January 1, 2024. Keep us posted, If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Tip: To quickly move windows or apps from one screen to another, on your keyboard, press Search + Alt + m. Clean Your Touchpad Your Chromebook’s cursor may freeze or flicker if there’s dirt, dust, or liquid on the touchpad. I have reset to factory settings, but this d Here in this video tutorial, I will show you guys how to troubleshoot and Fixing Chromebook Keyboard Issues step by step. Complete a hard reset on your Chromebook Welcome to HP Support Community. One of the chromebooks is a 14-x000na, and the other is 14-x006na. I do a lot of writing so having a fully working keyboard is a must! You should contact HP directly for support. What Could Be The Significant Problems If The HP Chromebook Keyboard Is Not Working? Inside the HP Chromebook, the backlit is not working problem. Let us explore these possibilities in more detail below: Info graphics: Common causes of Chromebook keyboard not working Software-Related Issues: If you’ve exhausted all other troubleshooting steps and your Chromebook keyboard is still not functioning properly, you can try using an external keyboard to determine if the issue lies with the built-in keyboard or the system itself. How can I go about fixing this? My Chromebook has a key broken and not working. Thank you for posting on the HP Forums. I struggled with this same ptoblem on my HP Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. Method 4: Using the On-Screen Keyboard. Press F10 to open the BIOS settings. Adjusting Touchpad and Keyboard Settings on Your HP Chromebook (Chrome OS) Frequently asked questions about your HP Chromebook or Chromebox Fix hardware and system issues. Everything else on the laptop appeared to be working normally when I shut it down. Other reasons why your keyboard is not working properly are: Your Chromebook keyboard has malfunctioned. Use the new forum. I have many HP machines and they are really nicely designed and work well most of the time!!! Any technical issue, application, keyboard hardware failure, etc. Note: There is no dedicated “restart” option on Chromebooks, so you have to shut down your device completely before rebooting it. - Uncheck where it says Turn on The keys A S D and F are not working on my keyboard. Is there anything that I can do to possibly reset the chromebook? Already completed a power wash and cannot ec reset because power button on keyboard does not work. Only the power key works and I left it outside for about thirty Certain keys on my HP Laptop's keyboard have suddenly stopped working, I've marked them in the image below. I'm tentative to try and power wash my chromebook, as I'm worried I won't be able to log back in due to my keyboard not working properly and not having the letters I need. Thats an indication that an app is messing with your keyboard. If there was a If you are experiencing issues with the keyboard on your HP Chromebook, try to resolve specific issues, and then attempt general troubleshooting steps. I did find a workaround though. Final Thoughts: Get Back to Typing. wumia uvdg jxso odhzk ljqo uehh ppdsx jnlfr wya ogmurii