09
Sep
2025
Hp elitebook x360 touchscreen not working. Release date : 19 … USB ports still not working.
Hp elitebook x360 touchscreen not working View All (2) Category: I have a HP EliteBook x360 1030 G2 notebook. Since then, the touchscreen has become unresponsive. I've looked up installing a new driver b My x360 has again experienced a Windows update issue: After the update a couple of weeks ago my touch screen no longer works. HP SENSOR BOARD CW/CABLE ELITEBOOK X360 1030 G2. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. Support Menu. Mark Topic as New; HP Pavilion x360 Convertible 14-ba1xx Operating System: Microsoft Windows 10 (64-bit) Re: HP Envy x360 15. I have also contacted Microsoft - 8821909. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. Mark Topic as New; Mark Topic as Read; My own is HP EliteBook x360 1030 G2. I did tried all driver installing, but it needs fixation from BIOS hp x360 screen touch not working in windows 11 23h2; hp x360 screen touch not working in windows 11 23h2. I uninstalled an update that occurred the day prior to see if that fixed the problem but it didn't. Just got the Hp x360 Chromebook 14 . Elohi_NR. Operating systems. HP Component Test detected the touchscreen and the Hello everyone, I make use of an EliteBook X360 830 G6 and I recently developed issues with my touchscreen. I am assuming that this is the issue. Author. Everything was good until one day its touch suddenly stopped working. 23,759 844 1,041 73 HP Support Agent 06-18-2024 03:43 AM. Update Drivers: Device : HP EliteBook x360 1030 G3 my touch screen was working the night before and sudden isn't showing a sign or registering touch input I have checked the driver and it is enabled but still not response from the screen, I have done the classic restart, and it HP EliteBook x360 1030 G3 Troubleshooting . Perfect for professionals seeking performance and flexibility. If not, here's the link to download and install the above updates: Click here While you respond to that, here's what you need to do: Step 1: Right-click on the Start button in the taskbar area and then click Device Manager to open the same. I then decided to reset the computer. 5. Upgrade to windows 11. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product; Product: HP EliteBook x360 1030 G3 Notebook PC Hey so I have a little problem with my Notebook. It's unresponsive to touches and that's very frustrating because the touch makes my work easier. - 7351074 Touchscreen not working(I2C HID Device, code 10) Options. Enter your serial number to view full product specs. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page HP Elitebook x360 1030 G2 touchscreen not working when folde HP Elitebook x360 1030 G2 touchscreen not working when folded. I am starting a new thread to check for any update. the usual google stuff and installed drivers via windows and hp support. Make sure it's enabled (right-click and select Enable device if it's not). Are there an In changing some settings a few days ago (something to do with "corners" on touchpad??) I somehow seem to have lost the normal context menu action for rightclick i. Read the on-screen instructions, and then click Run once. I freshly installed the OS of my laptop HP Pavillon, then after I did it the touchpad and touch screen it's not working. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Touchscreen won’t work - HP Elitebook x360 G5 9WA54ES#ABD . " 9 If there's more than one HID-compliant touchscreen device listed, perform steps 1-2 for that one too. This issue has persisted now for almost 4 months with the touchpad not working. Product Number: 2FW62AV. Press the Power button for at least Learn how to troubleshoot a touch screen that does not respond to touch or responds intermittently. Hema Malini. My Touch screen not working for EliteBook x360 1030 G3; My Touch screen not working for EliteBook x360 1030 G3. Go to HP support assistant . On the Display tab of Tablet PC Settings, click Setup. So I went on the HP website to download the driver but it WAS NOT there. The HP EliteBook x360 830 is designed for just that. But when I flip it to use it in tablet mode or anywhere above 225° angle the touch screen becomes unresponsive. Hi, Currently, I am not able to use my touchpad or mouse whilst in the Windows 11 environment. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; I bought a replacement top cover and tried to reinstall a perfectly working screen from one cover to another. View All (2) Category: Product: HP EliteBook x360 1030 G4 Notebook PC IDS Base Model hello guys! my Hp elitebook x360 1030 g4 screen touch not working. 3 in) diagonal FHD IPS BrightView WLED-backlit bent touchscreen not working; touchscreen not working. HP Pavilion x360 - 14-ba016na. Steps I have already taken include: Restarting the laptop. Pavilion x360 Convertible 15-cr0007. The pen gets recognized and paired by the Bluetooth but the touch screen is not responsive Everything else work perfectly (apart the fingerprint scanner) I was getting really worried as both c ports stopped working and I needed my HP USB-C Travel Docking Station. Step 2: In the Device Manager, expand Product: HP EliteBook x360 1040 G5 Notebook PC The touchscreen suddenly stopped working with no clue of what happened. Run this HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. 16 GB ram, 256 SSD, - 8982549. HP Spectre x360 - 13-ap0024tu camera not working - Windows 11. I tried all of the steps on the HP help page and nothing worked. I'd like to warn all of you when buying the last generation (G6) of Elitebooks with a privacy screen (SureView) option. HP Recommended. I tried downloading the sure view app from the store but the store shows "Your device is not compatible with this app. Also my other function keys do not work. I have run diagnostics and it does n I have an HP Envy laptop (HP ENVY Laptop 13-ba 2020) - the touch screen has stopped working. 1 person had the same question. I don't know what to do - 9160815 HP EliteBook x360 830 G6 Notebook PC. Also, in the device specifications, it states that no pen or touch input is available (although it is and always has been a touch). Since yesterday, my touchscreen stopped working entirely. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Product: HP EliteBook x360 1030 G3 Notebook PC Please my touch screen is not working. Really appreciate the share. Hoping someone can help me, I have a HP x360 G5 1040 elitebook. I turned on the setting to show the location of the cursor when you press the control key and the flashing indicator does not move in response to the touchpad. Now its hinges are loose and the screen is unseated from the bottom left side. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Since a few days, my HP Elitebook is not working properly. for eg it works perfectilly in my office but once i take my ellitbook at home the touch display just just stopped working. The privacy screen does not work properly. I've done the following: HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. Head to the Power Management tab in the properties window. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product; Laptop product is 1XJ15UC, HP elitebook x360 1030 G2. 6) Right click the device and click on update driver. If there is an HP Active Stylus available for your model, it should be included in the document. 4. My hp elitebook 1030 g3 x360 touchscreen has stopped working. 8 cm (13. 16 GB ram, 256 SSD, WINDOWS 11. I'd like to use the laptop just as a "keyboard" when docked, so I turn the display around. Tags (1) Tags: HP EliteBook x360 1030 G2. Last night, I picked it up to use it in the Microso Hi, Hoping someone can help me, I have a HP x360 G5 1040 elitebook. No pen or touch input is available for this display. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User Hi everyone, I've been using my HP Spectre x360 13-ap0xxx for about four months now with no problems from the pen until recently. After upgrading to Win11 i noticed that the touchscreen stopped working with finger touch but still works with the pen / stylus . The touch screen is unresponsive or not working properly. Notebook Video, Display and Touch; Screen display backlight not working at all. PLEASE HELP ME. Support menu. Win 10 x64 It works perfectly fine. Also there is one or the other hotkey for every function key (f1-f12) except f2. ===if the above does not work then you can try a cloud restore=== The HP EliteBook x360 830: Your Perfect Work-From-Anywhere Companion. Windows 10 Pro 64-bit Version: 19042. View All (1) Category: Brightness; Display; Windows 11; Reply. Step 1: Confirm the computer has a touch screen. The touchpad is enabled. Uninstalling the Synaptics software makes the touchpad start working, but Windows insists on updating and the touchpad stops working again. In Windows, search for and open Device Manager. They both work in BIOS, the backlight comes on before Winidows loads but then shuts off at login screen. Oh and the touch screen is functional on the hardware test screen. First, make sure that the touchscreen drivers are up to date. it will activate. Release date : 19 After a clean install of windows 10 64 bit (was 8. Tap the screen to see if it responds. the touch screen was working perfectly but now when i flip i, it doesn't work anymore but it works when i don't flip it . erico. Go to Display. Reinstall different driver for touch screen Hello everyone, I make use of an EliteBook X360 830 G6 and I recently developed issues with my touchscreen. The touchscreen on the monitor is working fine and everything else works A few keys on my HP 1030 g3 have stopped working. View All (1) Category: Display; Driver; Windows 11; Hi. Sr Software Product: HP EliteBook x360 1030 G4 Notebook PC IDS Base Model Operating System: Microsoft Windows 11 My touch screen not working, Today I updated firmware also, Please give me the suggestion. The touchpad multifinger gestures are not working, includig scrolling. turn on suggested results. I have checked if the driver was turned off but it is working. The HP EliteBook x360 1040: Your Powerful, Versatile Work Companion Discover unparalleled versatility with the HP EliteBook x360 1040 at the HP® Store. Check the Device Manager for Touchscreen Drivers Good day everyone, My HP laptop Touchscreen suddenly stopped working. I have touchpad issue (not working) frequently. Graphics. Examples: (a) Product: HP EliteBook x360 1030 G2 Operating System: Microsoft Windows 11 my laptop's touch display doesn't work properly. The Touchscreen isn't shown in the device manager and - 7897235 Touchscreen Elitebook x360 1040 G6 not working; Touchscreen Elitebook x360 1040 G6 not working. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Explore exclusive bundles at HP Store with Free Shipping. I read that the touchscreen become unresponsive in tablet mode. This is when my touchpad stopped working. I tried to fin USB ports still not working. The recovery drive can This video shows how to fix a touchscreen that has stopped responding to touch or only responds intermittently. Please provide a product number in the field below: Typical locations you may find a serial number on your product: HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support Few days ago I bought this new HP Spectre x360 laptop. MIAMI HP EliteDisplay E231 23-inch LED Product: HP EliteBook x360 1030 G3 Notebook PC Operating System: Microsoft Windows 10 (64-bit) I have 2 different laptops HP x360 1030 G3 Touch Screen is not working with Finger but working with Stylus Pen. I use my laptop with an usb c dock with an external HP 27ea monitor. At this point, if your touchpad is still not working on your HP computer, you may need to look at the hardware front. The touchscreen hasn't functioned inside of Windows since day 1. (Code 10)" in the device manager. Mark Topic as New; i have been trying all possible best still not working, please kindly help resolve the issue with my system. Hey Guys So I did a short amateurish testing of the fundamental functions and noticed, that the touchscreen didn’t work. Enter your serial number to check your warranty status. When I open "extra muisopties/ OMEN by HP Laptop 17-cb0xxx, no brightness control Tried virtual assistant, in hardware settings brightness control, slider does nothing, tried full shutdown and restart checked windows update. I did not disconnect them initially, but I did double check and make sure everything is connected ti the system board The screen rotation is not working properly and i have installed drivers from the hp site. x360 with four work modes. Search the document for a compatible stylus: HP PCs - Touchscreen Compatibility with Pen and Stylus. Since more than a fortnight ago the touch screen of my laptop is not working properly, from one - 8716302. Though Welcome to the HP Support Community. Hi guys, have a problem with my volume keys F6, F7, F8. HP EliteBook x360 1030 G3. I could not find Calibrate the screen for pen and touch input in my windows . Adza68. 98 List Price: 1300 Euro: 1. 3% HP EliteBook x360 830 G10 7L7U1ET Intel Core i5-1335U ⎘ Intel Iris Xe Graphics G7 80EUs ⎘ 16 GB Memory, 512 GB SSD: Amazon: $929. please help. HP Specter x360 Convertible 13-ap0xxx. Tags (2) Tags: HP EliteBook x360 1030 G3 Base Model Notebook PC. 5) re enable the device by repeating step 4 but clicking enable device. Release date : 19 I'm currently facing an issue with the touchscreen on my HP EliteBook 360 G3. I followed this manual to step 2 and realized that top is easy, sides are much harder. Mouse cursor is not showing up on screen and touchpad is unresponsive. When the HP PC Hardware Diagnostics screen displays, click Component Tests. The HP Elitebook x360 1030 G3 is a 13. I got my HP ENVY 15t-q100 CTO Notebook PC in September, 2014. Notebook Video, Display and Touch; Screen touch not working; Screen touch not working. Free shipping available. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV) Operating System: Microsoft Windows 10 (64-bit) The HP EliteBook x360 1040 G8 is a great choice for anyone looking for a powerful and versatile business laptop. Thank you for posting back. If the screen has never responded to touch, but you think it should, use one of these methods to confirm your computer has a touch screen. The system info shows no touchscreen. If it does not, continue to the next After a factory reset using HP Recovery Manager, touchpad buttons stopped working - left button doesn't select, right button doesn't open context menus, etc. - 9214362. Hi all, I just found a fix for my problem of screen auto rotation not working in tablet mode in windows 11 on my HP elitebook x360 1030 g3 and I thought I'd share it one more time to help others. View All (2) Category: Display; I have the same question. Click Check for updates and messages to scan for new updates. However, this issue is minor and does not impact my use of the machine. touchscreen not working. By using this site, Is there any way to enter Tablet mode on Envy x360 with OS Windows 11? Windows troubleshoot ask to remove keyboard but with this model, it is not possible, and automatic transfer to tablet mode doesn't work. I understand that you have an HP Pavilion x360 - 14-ba073tx laptop. Mark Topic as New; Mark Topic as Read; not of HP. Upgrade to Elite performance Enhance the way you work, learn or create with HP accessories Solved: New HP Elitebook came with a stylus which bluetooth recognises as HP Active Pen. This wikiHow teaches you how to disable or enable your laptop's touch screen on an HP laptop My HP EliteBook X360 1030 G2 touch screen stopped working after i reformatted and updated my windows 11. The thin and light x360 Part Number :- 6050A2891101. Open the Device Manager window and double-click on Human My touchscreen on the HP Envy x360 2 in1 is not working. my touch screen just suddenly stopped working and then theres no pen or touch available - 9232537 @avwwva. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 (169X0AV) Operating System: Microsoft Windows 11 No response to touch. the touch screen was working perfectly but now when i flip it, it doesn't work anymore but it works when i don't flip it to 360° . I don't know HP EliteBook x360 830 G8 Notebook PC Specifications. Product: HP Spectre x360 - 13-ap0013dx Operating System: Microsoft Windows 11 Hi - I had to unplug the battery earlier today. I am not sure but when I build a new o. The HP EliteBook x360 1030 G2 . Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; HP Pavilion x360 - 14-ba100nx Operating System: I've tried HP PC Hardware Diagnostics UEFI tests but I couldn't find any component related to touch screen. When the notebook or All-in-One computer touch screen does not respond or responds inaccurately, there are several troubleshooting steps you can try to resolve either issue. I So I just bought a new HP active stylus, and it works fine with a surface laptop, however when I try it with my HP envy it doesn't work at all. Mark Topic as New; But, when the screen is folded, the function of touchscreen is disabled or not working. r The touch screen device is labeled HID-compliant touch screen, or similar. Sometimes, it is working but the reason is unknown to me. Have spent a few weeks off and on trying to address this and HP Envy x360 replaced cracked touch screen and keyboard and trackpad would not work for me. One of the first months of 2023 it completly stopped working. Luckily, HP made it quite convenient with the HP PC Hardware Diagnostics Windows. The HID Maximize productivity with the HP EliteBook x360 1040. When I select "Show hidden devices" then right click on USB Root Hub (USB 3. I tried everything related to software or OS but nothing seems to help. Storage/drives. After upgrading to Win11 i noticed that the touchscreen stopped working with finger touch but still HP Pavilion x360 14-ba253cl Repair Help: Learn How to Fix It Yourself. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; cancel. Solved. There is no settings for this action. Upgrades and savings LOWEST MARKET PRICE - HP EliteBook 840. Here's what you can try to Hi I have recently reinstalled Windows 10 from scratch. I still went through all the trouble shooting steps it gave, I tried everything hello Sir/ Ma'am, My laptop is "HP EliteBook x360 1030 G3 Notebook PC", and the touch not working. I have the same question. Touchpad gestures seem to be working fine - including a 'tap' in li Hello, can anybody help me. When in the BIOS menu, my touchscreen works perfectly. To resolve this problem, you can try the following steps. But there are other random issues like the - 9216093 11 24H2 might be related to compatibility problems between the new update and the drivers or system components of your HP Envy x360 14-inch 2-in-1 laptop. Just to add some more detail, trying to use the touchscreen doesn't work either. - 8941366 Laptop product is 1XJ15UC, HP elitebook x360 1030 G2. Re-enable Touch Screen in Device Manager: Press Windows + X and select Device Manager. 6. Under devices, the Elan eztouchfilter cannot start, with this error: This device cannot start. So I am unable to use the main service and reason i purchased it"The tablet mode and 360 degree rotation". 6 inch - Computer will not go into tablet mode. 4) Disable the device (or enable if already disabled) by right clicking it and clicking disable device. The touchscreen device is labeled HID-compliant touch screen, or similar. I have a problem with I2C HID Device (code 10). Thank you Sir! Tech Support Specialist: ITChris My keyboard on my HP laptop is not working. keyboard shortcut for brightness does nothing. Woke up one morning and it just stopped working, operating system is windows 10. I don't know why. I now find that it does not work and all the advice I can find is to revert to Windows 10. If they are, then try restarting the laptop. if the button you want to touch is at the bottom of the screen if you touch the top of screen the exact opposite of the button. In Windows, search for and open Tablet PC Settings. I have tried uninstalling and reinstalling the touchscreen driver, and updating my system. I only recently got my HP omen, it is now 2 weeks old. HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. It has Windows 8. You're always on the go, juggling work and life, and you need a laptop that can keep up. If the HID (Human Interface Device) - Compliant Touch Screen driver is missing on your HP ENVY X360 Convertible Laptop PC, it can cause issues with the touch screen functionality. HP EliteBook x360 1030 G3 is a two-in-one laptop released in 2018. my laptop is hp elitebook 1030 x 360 G4 touch screen not working yet i think this is a touch screen laptop - 9212309. When I bring the touch screen up through Windoes using the Ease of Access button, it brings up a full keyboard, but it works just like the physical keyboard. When i flip screen to use it in tablet mode, after reaching 270 degree rotation, the touchscreen stops working. For stylus issues, go to HP PCs - Touch screen stylus pen is inaccurate or stops working. Open comment sort options I have hp EliteBook 1030 x360 g2 i5 7th gen. Yesterday our touch screen stopped working. All settings are as they should be for it to work. Canned air from the keyboard side didn’t work. Quickly convert to tablet mode to take notes on the touchscreen with the HP Rechargeable Pen 24. opens in new TouchScreen not working on HP Elitebook x360 1030 G2; TouchScreen not working on HP Elitebook x360 1030 G2. The letters keys are not responding. All Windows updates are current. A slow or frozen computer could be caused by your hardware. Current OS: Windows 11 Pro, Version: 22H2 Touch screen function is not working. It even stopped showing from bios. HP Pen Control Plus app now says - 9151569. For the first few weeks of use, I did not have any issues. The touchscreen does work in BIOS. Sometimes it works but most of the time it is not working. After extensive research on the issue, I managed to work out Keyboard and Touch pad by - 7608934 As in my previous post, I have an HP Envy x360 Convertible laptop 15-cn0xxx, p roduct number 4HH53UA#ABA with Windows 10 Home 64-bit. Configure the touch display to identify your screen as a touch screen. Stylus pairs and button presses work, however stylus can not - 6736790. Touch not displayed in device manager. Then, I started having more occurences of cursor/touchpad issues to the point where it happens every hour of use (not an external mouse issue): Jumps around on screen (a few millimeters to inches). opens in new The toucscreen on my HP EliteBook x360 1030 G2 doesn't work after a certain angle, any input performed when the screen is above set angle will not give any output but when the screen is returned to the angle where the touchscreen works all output performed when the screen was not working takes place. Expand the Human Interface Devices heading. I have updated drivers and it did not fixed it. I tried HP hardware diagnostic and there are no errors. The EliteBook x360 1030 g2 touch screen stopped working after formatting. Click Touch Screen. I tried use the HP support chat but it only has support for windows 10 for my device. ", but when i checked the system requirements, my pc was matching all the requirements and there the microsoft store shows "This app should work on this device. It's unresponsive to touches and that's very frustrating because Learn how to fix HP computer and laptop display and touch screen problems like blurry, fuzzy or flashing lines using our Virtual Chat Agent or our automated tools. I've tried everything possible to get it to work but nothing works. I have noticed that I2C HID Device is showing "This device cannot start. I did check in COMPONENT TEST using HP HARDWARE AND DIAGONSTICS UEFI, but there is no option for touch screen Test. 6", touch screen, Windows 11 Home, AMD Ryzen™ 7, 16GB RAM, 512GB SSD, FHD. Tried turning off automatic power HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. Category: Windows 11; Reply. So I knew it wasn't a hardware issue. Look for HID-compliant touch screen. I still went through all the trouble shooting steps it gave, I tried everything Product: HP EliteBook x360 1030 G3 Base Model Notebook PC Operating System: Microsoft Windows 10 (64-bit) My x360 1030 G3 Touch Screen is not working with Finger but working with Pen. 2) connect another touch screen (mine was broken - but worked half screen) 3) hard reset bios - (disconnect power cord, hold start button for 30 sec then release, and the bios resets). General question Share Add a Comment. The HID - Touch screen is not showing even when showing the hidden devices. Also the webcam security cover doesnt seem to work either (I can usually press a - 8337271 I understand you are experiencing webcam issues with the HP Envy x360 Laptop. Please let me know hot to - 9223754 My HP EliteBook x360 1030 G2 Touch Screen left part not work for touch or mouse. Factory reset to windows 10. task manager froze up as well) I restarted it using the power button. Thank you for posting your query, I will be glad to help you. The touch screen will not function after re-installing the operating system. Have tried the driver from the HP site. My touchscreen screen stopped working just a week after using, please help Details: HP Elite book 1030 G3 X360 convertible. help please. It's a powerful, versatile machine that's perfect for both business and personal use. HP Spectre x360 Convertible 15-ch0xx. Dell i3 23 inch All in one Touch screen,camera,8Gb, 120Gb SsdFast Pc. View All (2) 2 people had the same question not of HP. I just got a new x360 1030 G3. 2 REPLIES 2. When the notebook or All-in-One computer touch screen does not respond or responds inaccurately, there are several troubleshooting steps you can try to resolve either issue. Microsoft Windows 10 (64-bit) View All (2) 1 person had the same question. I can use the mouse on the touchpad and select things, the scrolling-function using two fingers, as well as the function of showing all open apps via swiping up with three fingers, do not work. Then I decided to update the BIOS. Opt for automatic update. I have hp EliteBook 1030 x360 g2 i5 7th gen. Follow the on-screen directions to identify your screen as a touch screen. i have tried many known methods, but no headway. I even checked event manager. Product image. This model name can be found on the underside of the laptop in "Project Name. Release date : 19 The switch from tablet mode to desktop mode may not work correctly after the update sometimes. After reading your post, I did go through the Product specifications of your product and found that you have 1 USB 3. Can't find live support numbers or contacts. all drivers updated, display driver was uninstaled, reinstaled an so on. I found it in the device manager, tried to update driver and didnt work. I'm sorry to hear that your HP Pavilion x360 Convertible 14's touchscreen has stopped working suddenly. Details: HP Elite book 1030 G3 X360 convertible. Right-click the touch screen device. The same goes for when using the Ubun How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. 3 kg: See customer reviews and comparisons for HP ENVY x360 2-in-1 Laptop 15. I tried everything above and nothing. Now check to see if the touch screen works. 1 RJ-45; 1 headphone/microphone combo installed on the PC. When I plugged it back in and turned on my laptop, my keyboard and my touchpad are no longer working. I have a HP EliteBook x360 1030 G2 abd suddenly my left part of the touch screen becomes unresponsive to mouse our tocuh. I thought it was because my customer upgraded to Windows 11 Home and this HP model 15-cn1073wm was only supported on HP website for My Touchscreen does not work. The touchscreen of my Elitebook x360 1030 G2 does not work properly. In BIOS mode when I run the test, the - 6624221 HP EliteBook x360 1030 G2. Memory. The EliteBook 1030 G3 features 14nm Intel processors and a 13. HP EliteBook x360 1030 G2 OS Windows 10 Pro. Instead, clicking on either button freezes the laptop for a few seconds. If the option to enable the device is included in the menu, click Enable. The laptop is HP Elitebook x360 1030 G2. My keyboard, touchscreen and touch pad stopped working. Display. Win 10 x64. Update the touchscreen driver. Expand the Human Interface Devices, then right-click the touch screen driver and select Properties. 0) then select Properties, there is no Power Management tab. I have tried restarting the laptop, updating the OS system and the laptop. 10 Questions View all Aminu Ibrahim Gambo @anumaims Hi there , I buyed a used Elitebook 1040 x360 G5 model laptop two months a go . Touch each of the blocks on the screen to erase them. Device manager lists "HID-compliant touch screen", is showing up normally and states device is working properly. My problem, after updating win 10 64bit, version 1909, I cant rotate screen. 4-30. Auto-suggest helps you quickly narrow down your search results by suggesting HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. when I do my laptop in I have an HP Spectre 360, which I upgraded to windows 11 when it came out. By using this site, you Product: HP ENVY x360 - 15-ds0502sa Operating System: Microsoft Windows 11 I upgraded to Windows 11 some time ago and I hadn't checked the Tablet mode. There are two interactive touch screen hardware tests. I'd be glad to help you! It’s frustrating when an upgrade causes unexpected issues, like your touchscreen not working after upgrading to Windows 11. Word is also not detecting pen input. (Code 10) A main item was detected outside of a top level collection. Tags (2) Tags: hp x 360 2 in 1. Originally the button was locked and grayed out, based on searching this forum I uninstalled "amd virtual buttons" and it started working again. I can off course flip the screen and adjust the screen orientation 90 degrees manually (CTRL+ALT+Arrow). Regedit also checked. diagonal FHD IPS BrightView WLED-backlit bent touchscreen, 250 nits, 45% NTSC with HD camera (1920 x 1080) 33. Actually, I on my laptop for almost after 2 months and its touch not working. But the touch screen is working if using with pen. This issue occurs with the Wacom AES Digitizer Driver version 7. First of all the little light on the Caps Lock key is always on , but the key is working completly fine, the bigger problem is that the touchpad is not working anymore. - Right-click the HID-compliant touchscreen device, and then click Uninstall. Dear HP, and forum readers I have a problem with my keyboard. Sometimes it could be that the issue is hardware related, with the sensors not working correctly and the Windows updates could be coincidental. I have the latest version of all drivers, including Synaptics touchpad driver (v19. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. Hi everyone, I've been using my HP Spectre x360 13-ap0xxx for about four months now with no problems from the pen until recently. - 8835482. Since I upgraded my computer with Windows 11, my laptop is not going into "tablet mode" when I flip the screen. Last night, I picked it up to use it in the Microso Since the upgrade to Windows 24H2 today, I have different issues but mainly the webcam stopped working. as is often change the option of locking or not the rotation of the screen. This has been a common thread across multiple forums and it still not resolved by power wash or factory reset. PC Hardware Diagnostics Tool. Support Community; About; Developer Software Forums. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; I have an HP Spectre 360, which I upgraded to windows 11 when it came out. This product cannot be identified using the serial number alone. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. 1. Upgrade to Elite performance HP EliteBook 600 series. A day later however, while I can try and turn screen rotation loc Hi! I have an HP EliteBook x 360x 1030 G2 Base Model witch has a touchscreen. Touch screen still not working. Since you've already tried most of the troubleshooting steps, can you try the following from the HP article below? I have an HP Envy laptop (HP ENVY Laptop 13-ba 2020) - the touch screen has stopped working. This is what I have already tried: Disable and reenable the touch screen from device manager Reinstall the touchscreen driver HP Notebook PCs - Troubleshoot the touchpad | HP® Support Since a few days, my HP Elitebook is not working properly. The stylus is HP ActivePen with App Launch . My hp elitebook x360 1030 G4 screen touch stop working; My hp elitebook x360 1030 G4 screen touch stop working. A 2-in-1 touch laptop powered by Intel Core i5 and manufactured by HP. Whether you're working from home, the office, or Hi, my hp elite book 1030x360 g4 screen touch stopped working. It's packed with features, including: A 13. worked great till last night. $250. Please what can I do to fix it? - 8709259 Touchscreen not working anymore. I can use Once done, restart the computer and verify if the Windows 11 touch screen is not working after the sleep issue is resolved. On the sides with the opener tool you start to touch directly the screen glass so the “slowly twist“ move suggested in this manual would likely I don't have a secondary touch screen, so i don't know if this would be the case when attaching a touch screen monitor. 1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3. Release date : 19 Reinstall the original touchscreen device driver that came installed on your computer using the following steps: 1. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. Please feel free to contact us here Hi all! I just got a HP elitebook x360 1040 G7 (no win preinstalled, only freeDOS), I installed Mint 20 64bit, updated the kernel, but the touchscreen and the active HP Pen do not work. Everything is updated and everything I have tried on the internet works. Go to Adjust Resolution. A huge database of information allows us to provide upgrades for almost any Find the perfect HP business laptop at the HP® Store. OS version - Windows 11 version 22H2 (64-bi t) 5. The document is subject to change without notice. To open HP Support Assistant, double-click the HP Support Assistant icon . After my laptop encountered a system freeze, ( I was on autocad, and it wasn't responding so I used task manager to end task. Connect the AC adapter to the computer. † The opinions Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. I've tried to reconnect, hear from my earphone, but still not working. Please perform the bleow steps and check. Release date : 19 Chromebook touchscreen is intermittently not working and requires the use of keyboard/mouse/touchpad to navigate. I can not see also the drivers in the device manager for the touchpad and touchscreen. Screen display backlight not working at all. If it still does not work, do the following. $95. I don't know if there's a setting that deactivates touch screen when flipped or Enable Touch Screen: Ensure the touch screen is enabled. Tags (2) Tags: HP EliteBook x360 I have an hp elitebook x360 i7 g2 1030. I've problem with it's touchscreen. After doing this the touch screen no longer responds. I tried. Using the touchscreen through HP only brings up the number pad. Do not worry. Touch screen and pen not working on HP Envy x360 Hoping someone can help me, I have a HP x360 G5 1040 elitebook. Any advice welcome - the touchscreen and pen is not working on our HP Elite x360 only purchased one month ago. Until i tried using it while its charging , Suddenly the touch-pad starts acting Weird and jettering , touch screen becomes very inaccurate and all over the place . pressing on bottom right of touchpad - instead it pops up the W10 Start Screen; Escape key puts me back where I was. Install Windows updates After replacing a broken screen, keyboard and touchpad were not working. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Solved: I have an HP Spectre x360 that I purchased in 2017 (it's been out of warrentee for 5 months) and all the sudden, the touchpad stopped - 7070279 HP Spectre x360 touchpad not working; HP Spectre x360 touchpad not working. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe @geon0514 Have you attempted to update the BIOS, Video card & Audio drivers to resolve this issue?. I want to replace that cracked glass screen. I use my pen sometimes and, before noticing it stopped working as any pen usually would, I didn't touch it for a week. I checked the device manager and the HID-touch screen compliant option is no longer in the Human Interface Devices. After upgrading to Win11 i noticed that the touchscreen stopped working with finger touch but still works with the pen / 2. Tags (1) Tags: Microsoft Windows 10 (64-bit) View All (1) Category: Driver; I have the same question. so the touch still works. " Solved: I have an HP Spectre x360 that I purchased in 2017 (it's been out of warrentee for 5 months) and all the sudden, the touchpad stopped - 7070279 HP Spectre x360 touchpad not working; HP Spectre x360 touchpad not working. Chapters: 00:00 Introduction 00:24 Confirm that the computer has a I recently purchased an HP Elitebook x360 G2 1030. There are two white color dots appearing when the touch wont work, Not worry, I'll do my best to help you. I think the problem is the driver for the sensors (gyrometer or accelerometer) doesn't work in windows 11 and HP auto update drivers doesn't fix the If your HP x360's touchscreen suddenly stopped working and the HID-compliant touchscreen option is not showing in Device Manager, you can try the following steps to troubleshoot and potentially resolve the issue: Restart Your Computer: Sometimes, a simple restart can resolve touchscreen issues. Troubleshooting guide and online help for your HP EliteBook x360 1030 G3 Notebook PC. I have updated Windows 10 with all available updates. Solved: New HP Elitebook came with a stylus which bluetooth recognises as HP Active Pen. Just follow the on-screen instructions on this page to download and install the tool, then run the hardware diagnostic tool to see if the touchpad HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. Use the HP PC Hardware Diagnostics UEFI tests to detect problems with the touch screen hardware. 2. have updated all device drivers, updated BIOS, uninstalled, reinstalled, disa I did a fresh install of Windows 11. Go to Device Manager (right-click on the Start button and select Device Manager), expand "Human Interface Devices", and find the touch screen device (it might be listed as an HID-compliant touch screen or similar). So I did. It was working for the first three weeks and now has stopped. I can use the mouse on the touchpad and select things, the scrolling-function using two fingers, as well as the function of If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC. They would work just fine in UEFI bios. I will try to fix the issue. 0) tree option when you select "Show hidden devices" under View. Button is grey (rotation lock). Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; I followed a tutorial fix from HP's website and I was instructed to uninstall the HID-Compliant Touch screen device and restart my device in order for I upgraded my notebook(HP Spectre x360-13-ae000xx) from windows 10 to Windows 11 and after that TOUCH SCREEN stopped working. Product: Hp Elitebook X360 G2 1030 Operating System: Microsoft Windows 10 (64-Bit) Hello everyone I have a hp elitebook x360 i7 g2 1030. 3” screen. example i had s row of blocks to check off in one of my setups and when i So I just bought a new HP active stylus, and it works fine with a surface laptop, however when I try it with my HP envy it doesn't work at all. Release date : 19 USB ports still not working. Kindly suggest any solution or troubleshoot it. We are lucky that we ca HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. So I cheked device manager and the HID-compilant touchscreen driver was missing. For now, please try these steps: Go to control panel. Windows 11 is up to date. With my old laptop (HP Envy x360) I took screenchots with pressing 'windows' + 'prt scr' and those screenshots was automatically saved to Pictures-folder. 3" two-in-one laptop released in 2018. As such, the touchscreen doesn't work. Subscribe More actions. Please provide a product number in the field below: Typical locations you may find a serial number on your product: How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Right-click the touchscreen device and select Uninstall. Let’s walk through some sensory-rich troubleshooting steps to bring back that touch functionality. Microsoft Windows 10 (64-bit) View All (2) 3) Find the one with touch screen on its name. Release date : 19 Hi, I would like to know if there is an other option for the screen rotation and locking it, other than going in the parameter. But when i flip it to use it in tablet mode or anywhere above 225° angle the touch screen become unresponsive. Looked at support videos and articles. 3-inch touchscreen display with a 16:10 aspect ratio, making it perfect for HP EliteBook x360 1030 G2 . 57,333 15,843 5,488 206 Level 18 09-12-2024 03:52 Troubleshooting guide and online help for your HP EliteBook x360 1040 G5 Notebook PC. 4b. I tried to install an older touch screen driver which didn’t work. I've also noticed the Sound panel in Control Panel that my headphone jack isn't plu Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. 1, 64-bit. In this position the keyboard deactivates,and I can't use it. Touchscreen working but the glass is cracked. the touch has flipped. is there any solutions for that problem? Best regards, Beast. Whenever, the laptop touchpad is working then this dri Amazon. † The opinions It does not work 😞. Touchscreen of my hp elitebook is not working. Welcome to HP Support Forums. Browse . Then I read to uninstall it, I did, restarted the computer and unable to figure out how to reinstall the touch screen driver. Tags (1) Tags: Microsoft Windows 11. Click Touch input. Support Home ; Products . Specificaly q, r, t, a, shift, and a few others randomly. If the touchscreen on your Windows computer is unresponsive, You can, however, disable and enable the touch screen as often as you want. Sound still comes out from my laptop's speaker. Touch Screen and tablet mode not working; Touch Screen and tablet mode not working. com: 2022 HP EliteBook X360 1040 G8 + Active G3 Stylus 14" FHD 2-in-1 Touchscreen (Intel 4-Core i7-1185G7, 16GB RAM, 1TB PCIe SSD) Business Laptop, Thunderbolt 4, Backlit, Fingerprint, Windows 11 Pro : Electronics Solved: I have just noticed my camera is not working on my laptop. 37). Not sure what exactly was updated, but I will keep an eye on it in the future. 1 REPLY 1. Notice: The information in this document, including products and software versions, is current as of the release date. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. hp elitebook 1040 g5 touch screen not working after update windows 11. My best guess is that is is a matter o 1) disconnect the failing touchscreen. Be alert for scammers posting fake support phone numbers and/or email addresses on the The HP EliteBook x360 1030 G3 is a convertible touchscreen laptop computer released in May of 2018. When I do as you suggested with the Device Manager, one can only see the USB Root Hub (USB 3. Then, HP Pen and touch screen worked for about 15 minutes then stopped. The screen of this laptop is able to flip 360º around the keyboard to function as a tablet using only the touchscreen, as are all HP laptops with the ‘x360’ designation. Was this reply helpful? Yes No. i tried enabling and disabling touchscreen drivers through device manager But it is not still working. There are a few things that could be causing this issue. e. 1 Gen 1 (Data transfer only); 1 HDMI 1. Printer Support; Computer Support; Poly Collaboration Devices; Ink & Toner Cartridges; All; Take advantage of our HP support assistant to find and solve your computer issues. Explore EliteBook, ZBook, and ProBook models designed for productivity. I Which of the devices ("Elitebook") do you own? Active Stylus - Compatibility Document. - Restart the computer to reinstall the touchscreen driver. 🙂 I came across your post and would like to help. I am long past any timescale that would allow me to roll back the OS version, also, I like Windows 11. Touchscreen and pen no longer work. i noticed my touch screen wasnt working properly. Windows 11. Select Windows 11: Choose Windows 11 64-bit as the operating I understand that the touch screen is not working. The shadow of the keyboard appears and the keyboard icon in the bottom right hand corner but none of the keys show or work. my laptop is hp elitebook 1030 x 360 G4 touch screen not working yet i think this is a touch screen laptop. Microsoft Windows 11. The touch screen worked fine until this point, and when going into the "HP PC Hardware Diagnostics UEFI" diagnostics it is working fine in the tests. The touchscreen does not respond to touch at all and the touchpad functions minimally. I have disabled the driver, I have uninstalled and reinstalled the driver and no success. - 9202798. 11. 3. Upgrade to Elite performance Enhance the way you work, learn or create with HP accessories Touchscreen problem : I have hp EliteBook 1030 x360 g2 i5 7th gen. Tags (2) Tags: HP EliteBook x360 1030 G2. with 3 other contributors. The keyboard keys for PgUp, PgDn, Home and End don't work as they should (eg End only moves the cursor 1 character to the right and not the end f the sentence; PgDn only moves the cursor down one sentence instead of to the end of the page). No tab/option showing in mouse settings for the touch pa HP EliteBook x360 1030 G4 Notebook PC. My touchscreen is not responding at all. After updates were automatically installed on my HP EliteBook x360 1030 g4 notebook, my touchscreen no longer works. I tried many different ways but it still not working. In Device manager there is no touch screen driver even when I select show hidden. Author: Connor If the touchscreen doesn’t work even when enabled, you may need to replace your screen. Run Audio Check in HP Support Assistant to make sure that the audio device is functioning If Windows does not find an update, proceed to the next step. Laptop power button is on with light lit Built for constantly evolving business environments, the EliteBook 1000 series elevates PC design, connectivity, and security in a traditional or x360 form factor. Release date : 19 You can attempt to resolve audio issues such as no sound is coming from the speakers (no volume or the audio is not working), or the sound is muffled, intermittent, crackling/popping, or otherwise distorted. When pushing the keys to adjust volume they simply dont work or appear. s on the laptop the touchsreen - 8492644 Product: HP EliteBook x360 1040 G5 Notebook PC Operating System: Microsoft Windows 10 (64-bit) But the last week when I try to use touch screen ability of laptop , It wasn't work Hello, I've tried to plug a 3,5 mm earphone to my laptop's headphone jack, but nothing happens. Release date : 19 Welcome to HP Support Community. Sort by: Best. My finger works with the HP envy touchscreen, but the HP active stylus doesn't and neither does a surface pen. I reproduced this failure, just connecting the bad touch screen - and the numlock was on and mouse not working again. It works perfectly fine. Tags (2) Tags: Microsoft Windows 10 (32-bit) Microsoft Windows 11. Be alert for scammers posting fake support phone numbers auto rotation is not find at display and not work at window 11 pro version 23H2 hp elitebook x360 1030 g4 - 8981437 auto rotation is not find at display and not work at window 11 pro version 23H2 hp elitebook x360 1030 g4. Hi, I have bought Spectre 360. The touchscreen and touchpad buttons have stopped responding, although the touchpad itself and keyboard are working properly. my hp elitebook x360 1030 g4's hid compliant touch screen is fine but touch screen not working. Expand the Human Interface Devices section. 985. hp x360 2 in 1 touch screen not working win 11 22h2 64 bit. Download the Latest Drivers from HP Support. Im hoping - 8489529 Display and Touch; screen Rotation not working on Windows 11; screen Rotation not working on Windows 11. There could be several reasons for this issue, and I'll provide you with some HP elitebook 1030 g4 laptop touch screen not working after resetting I understand you need help with your laptop's touch screen not working. Mark as New; Bookmark; Subscribe; Permalink; Print My HP EliteBook X360 1030 G2 touch screen stopped working after i reformatted and updated my windows 11. With product number: X3U20AV. The touch screen keyboard button is switched on and enabled but doesn't appear to be working. I purchased a new HP EliteBook 1030 G3 for my personal and official use. . Connor Lee . If an option exist to have a "switch" on down right HP EliteBook x360 1030 G2 - Touch Screen Is Not Responding. Options. The HP Hello there! I have HP Elitebook x360 1030 G2. Ok I did a windows udpate and restart and the touchscreen is working now. If your HP touchscreen laptop is not working properly, there are a few things you can do to try and resolve the issue Hello, Screen rotation based on position stopped working on my brand-new Envy notebook. 3. Mark Topic as New; Product: HP EliteBook x360 1030 G4 Notebook PC The HP EliteBook x360 1040 G5 Notebook PC features a choice of Intel Core processors, including the i7-12700H and i5-12500H. It just stopped working. I hope you can help me with this matter HP EliteBook x360 1030 G8 Notebook PC. To use your webcam, simply slide the privacy camera switch on/off on the right side of your HP Notebook HP EliteBook x360 1030 G8 camera not working; HP EliteBook x360 1030 G8 camera not working. I tried restarting my laptop, updating the Discover unparalleled versatility with the HP EliteBook x360 1040 at the HP® Store. If the Enable option does not appear in the menu, continue to the next step: Reinstall the touch screen driver in Device Manager . 1 and touch pad worked fine) the touch pad no longer works. It is basically "stuck in privacy mode" forever, with narrow viewing angles at Hi everyone. Share Add a Comment Hi, I can't use my touchscreen anymore. Click Touch Pointer Test first. Looking at device manager, the 'I2C HID Device' has an error, 'code 10'. Now with Spectre I tried this same way, and it won't work. Category: Display; I have the same question. Processors. Networking/communication. Then Dear HP Support, I am experiencing issues with the touchscreen and touchpad buttons on my HP EliteBook X360 1030 G4 (Windows 11 version 23H2 64-bit). Release date : 19 Product: HP ENVY x360 - 15-ds0502sa Operating System: Microsoft Windows 11 I upgraded to Windows 11 some time ago and I hadn't checked the Tablet mode. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV).
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